Marco Polo Hotel | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Al Muteena Street, Dubai, United Arab Emirates, 25570

“The location is vibrant and offers convenient access to markets.”view full review

Marco Polo Hotel offers 4-star accommodations in Dubai's culturally rich Deira neighborhood. The hotel emphasizes warm hospitality and features modern amenities, including a swimming pool and fitness center. With a rating of 7.4/10 on Booking.com, it provides a blend of comfort and convenience for guests.

Rooms & Amenities

Marco Polo Hotel comprises 126 air-conditioned rooms and suites, featuring options for king or twin beds. Each room provides modern amenities such as a flat-screen TV, a mini-bar, and free WiFi, ensuring a comfortable stay. Attention to detail creates a tranquil atmosphere despite the bustling environment of the city.

Dining Options

The hotel hosts several dining options, including the South Indian Club, which serves authentic South Indian cuisine. Kitakits Kafe & Klubb offers a vibrant nightlife and diverse Pan-Asian dishes, while the 24/7 Times Cafe provides a variety of international foods. Guests can expect expert culinary preparations across all restaurants.

Leisure & Business

Marco Polo Hotel features a swimming pool and a fitness center for leisure activities. Business travelers can utilize fully equipped meeting rooms with audiovisual facilities for a smooth experience. The hotel also offers banquet services for events with customized catering options.

Location & Accessibility

Strategically located, Marco Polo Hotel is within a short drive from the iconic Burj Khalifa, Dubai Mall, and the historic Dubai Creek. Public transportation options nearby include Salah Al Din and Union Metro Stations. The vicinity also features attractions like the Dubai Aquarium and Al Ghurair Center.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

260 sq. feet

Bed options:

1 King-size bed

Pool view

Shower

Bathtub

room details

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Deluxe Twin Room

Max:

2 persons

270 sq. feet

Bed options:

2 Single beds

City view

Shower

Bathtub

room details

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Deluxe Double Room

Max:

2 persons

270 sq. feet

Bed options:

1 King-size bed

Pool view

Shower

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Dubai4300 ft

Airports

Dubai Creek SPB (DCG) 3.6 mi

Dubai (DXB) 10.1 mi

Train

Union Square Station3300 ft

Baniyas Square Station4300 ft

Underground

Salah Al Din2300 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Free parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Billiard tables

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu
Children's pool

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Live entertainment
Night club
Spa & wellness centre
Full body massage

Room features

Air conditioning
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Al Muteena Street, Dubai, United Arab Emirates, 25570

Map view

Al Muteena Street, Dubai, United Arab Emirates, 25570

City landmarks

Museum

Dubai Museum

1.5 mi

Landmark

Al Fahidi Historical Neighbourhood

1.4 mi

Mall

Al Ghurair Center

2800 ft

Landmark

Deira Clocktower

1.1 mi

Gallery

XVA Gallery

1.4 mi

Landmark

Bur Dubai Abra Dock

1.4 mi

Museum

Coffee Museum

1.4 mi

Landmark

Shiva and Krishna temple

1.5 mi

Landmark

Swissotel Spa and Sports

2700 ft

Mall

Deira

2800 ft

Gallery

Majlis Gallery

1.4 mi

Gallery

Al-Serkal Cultural Foundation

1.4 mi

Museum

Saruq Al Hadid Archaeology Museum

1.4 mi

Aquarium

Dubai Aquarium & Underwater Zoo

4000 ft

Landmark

Sheikh Saeed al-Maktoum's House

1.9 mi

Shopping Area

Twin Towers Shopping Mall

4400 ft

Landmark

The Dubai Heritage Village

1.8 mi

Shopping Area

Abraj Shopping Centre

4600 ft

Landmark

Philately Museum

3300 ft

Public Building

Dubai Municipality

3300 ft

Museum

Women's Museum

1.3 mi

Public Building

Dubai Municipality Museum

1.4 mi

Market

Meena Bazaar

1.7 mi

Marina

Al Seef

1.9 mi

Spa Centre

Jannati Health Club and Spa

4700 ft

Landmark

Al Ahmadiya School

1.5 mi

Mosque

Grand Bur Dubai Masjid

1.5 mi

Library

Juma Al Majid Heritage and Culture Center

1.2 mi

Museum

Museum of Illusions

2.4 mi

Nearby

M04

Hummer Desert Safari Dubai

1400 ft

Restaurants

Fox & Hounds

0 ft

Al Muteena Marco Polo Hotel Al Muteena St

Bananas Home of Pan Pizza

800 ft

Al Muteena Al Muteena St

Arbeil Iraqi Kabab

1300 ft

Al Muteena Al Muteena St

Liwan Restaurant

2700 ft

Omar Bin Al Khattab St Near Fish Roundabout

Fresh Fish Restaurant

1400 ft

Al Muteena Al Muteena St

Xiao Wei Yang International Restaurant

2100 ft

Salah Al Din Road

Shayan Restaurant

2600 ft

Omar Bin Al Khattab Street Deira

Aroos Damascus

3200 ft

cnr Al Muraqqabat Rd & Al Jazeira St

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

6.0

Location

6.8

Service

6.5

Dining

6.4

James

United Kingdom, March 2025

6.8/10

My stay at Marco Polo Hotel was a mixed experience. On the positive side, the reception staff were extremely helpful and accommodating. However, the room amenities left much to be desired, and some areas felt outdated. Overall, it's a decent option, but certainly not at the level of a 4-star standard.

Rooms

6.0

While the room size was generous and the bed comfortable, the bathroom was not well maintained. I faced issues with the sink and a lack of proper amenities.

Service

6.0

The reception could have been warmer initially, yet some staff members like Mr. Suraj were really good. Unfortunately, the room service was quite disappointing.

Location

5.0

The location was just okay. It felt a bit run down with not much to explore nearby.

Dining

6.0

Dining options were limited. The breakfast was adequate, but I wish there was more variety in the menu.

Facilities

5.0

Facilities were basic, and I was particularly disappointed with the spa experience. It didn't meet my expectations for a hotel of this stature.

Steven

United Kingdom, March 2025

6.8/10

My stay at Marco Polo Hotel was a mix of highs and lows. The staff, especially Mr. Suraj Jha at the front desk, were incredibly welcoming and attentive, which truly enhanced my experience. However, I did encounter some issues with the room, as there was a persistent foul smell when the air conditioning was lowered. Overall, it was a good experience, but improvements in room cleanliness are needed.

Rooms

6.0

The room was compact and comfy, but it had an unpleasant odor when the AC was adjusted. Cleanliness needs improvement.

Service

10.0

The service was really good, with friendly and helpful staff. Mr. Suraj Jha made my check-in smooth and welcoming.

Location

7.0

The hotel is well-located, though a bit further from the nearest metro station. It's convenient for airport access but not ideal for walking in the heat.

Dining

9.0

The dining experience was good with delicious meal options at great value. I enjoyed the food and service during my stay.

Facilities

8.0

Facilities like room service and housekeeping were on point; however, there could be more variety in dining options.

Victoria

United Kingdom, February 2025

6.6/10

My stay at Marco Polo Hotel was quite disappointing. While the location was convenient, the service left much to be desired. I experienced slow check-in and less-than-clean accommodations. The facilities also fell short of expectations, particularly the gym, which I found to be inadequate for a proper workout.

Rooms

6.0

The room I stayed in was clean, but there were significant issues with amenities. I noticed a lack of basic supplies like towels and coffee essentials.

Service

5.0

Service at the reception wasn't welcoming at all. I felt ignored at times, especially during the check-in process, which took longer than expected.

Location

7.0

The hotel is located close to the main roads and is not far from the airport, which was convenient. though the nearest metro station was a bit of a trek in the heat.

Dining

5.0

While the food served was decent, I thought the variety could be improved compared to other hotels I've visited. Breakfast fruits weren't fresh either.

Facilities

5.0

Facilities like the gym and spa were below expectations. The gym had faulty equipment and the spa service was disappointing, lacking in professionalism.

Luna

United Kingdom, February 2025

5.8/10

During my stay at Marco Polo Hotel, I encountered several disappointments. While the room was clean and the bed comfortable, the overall experience was marred by unwelcoming staff and a lack of amenities. The dining options were limited, and the spa experience was far from relaxing. I appreciated the location, but the hotel itself needs a significant upgrade.

Rooms

6.0

The room was spacious and clean, but there were issues with the bathroom, including a blocked sink and dated amenities. I found the towels and overall decor lacking in freshness.

Service

5.0

The reception staff were cold and unhelpful, which affected my arrival experience. I found it frustrating to deal with room service, as they often didn't answer the phone for my food orders.

Location

7.0

The hotel's location was decent, providing easy access to restaurants and shops, but the surrounding area felt somewhat run-down and lacked attractions.

Dining

5.0

Dining options at the hotel were limited to Indian and Chinese cuisines, and I found the breakfast selections to be underwhelming. I had to resort to ordering from outside to find satisfactory meals.

Facilities

6.0

Facilities like valet parking were good, but the overall maintenance of the hotel, including the spa services, left much to be desired. The massage I received was below standard, and I encountered issues during my visit.

Bill

United Kingdom, January 2025

6.4/10

My stay at Marco Polo Hotel was quite the experience. While the prime location in Deira made exploring the city easy, I found some aspects lacking. The staff were friendly and attentive, but my room did have a few issues that detracted from the overall comfort. The amenities were impressive, but I encountered cleanliness concerns that I hope the management will address.

Rooms

6.0

The room design was a mix of modern and classic, but it needed better cleanliness. I had issues like inadequate soundproofing, and the room temperature was too hot even with the heater off.

Service

Location

8.0

The location was convenient for shopping and local attractions. However, being close to the main road made it a bit noisy at night.

Dining

7.0

The food options were appealing with three restaurants and a bar. However, some dishes lacked freshness and variety, which was disappointing.

Facilities

7.0

The amenities were generally great. Services like a tourist help desk and prompt handling of guest requests stood out, though I did experience maintenance issues.